Questions

Everything clients ask,
answered straight.

What do you need from me?

Just your material — photos or clips of the property plus the listing details. Upload them through our private link and we take it from there: script, edit, colour, music and delivery. We never need property access and nothing happens in person; the whole engagement runs online.

How fast will I get my video?

Standard delivery is within 5 hours of your material arriving — same day, every time. Need it even faster? Rush Delivery (+$75) jumps the queue and lands in as fast as 2 hours. Full Service subscribers get rush speed automatically.

How do I pay?

After you book, we send a secure invoice you can pay by card or bank transfer. Single listings are paid up front; monthly plans bill on the 1st of each month. No hidden fees — the price you see is the price you pay.

Can I use the video on the MLS?

Yes. Every package includes an unbranded, MLS-compliant version of your video at no extra charge, alongside your branded social versions.

Which formats do I get?

We deliver in three formats: 16:9 widescreen for YouTube, MLS and web · 9:16 vertical for Reels, TikTok and Shorts · 1:1 square for feed posts. Starter Reels include 9:16; Standard includes 16:9 + 9:16; Cinematic includes all three. Extra or custom formats are $25 each.

Do I need to be on camera?

Not unless you want to be. Listings sell fine without an on-camera host — but if you want to build your personal brand, add the On-Camera Agent Intro and we script and coach you through it.

What if I want changes to the edit?

Every video includes one round of revisions free. Tell us what to adjust and we usually turn revisions around the same day.

Who owns the videos?

You do. Once paid, the deliverables are yours to use on MLS, social, ads and anywhere else, forever.

Which areas do you cover?

Everywhere — we work with agents all across the country. The entire process runs online, from booking to final delivery, so no matter where your market is, your videos arrive on the same 5-hour promise.

Next Step

Let us put your next
listing on film.

Twenty minutes, completely free. We will tell you honestly which package fits your listing and your budget.

maytham@mhjrealestate.com